Clifford Cada

Business

Customer Service Done Right

It has been said many times that it is more expensive to attract new customers than to resell to existing ones. This is true for most businesses. They rely on repeat business as much as new customers for revenue. And so what makes repeat business grow? The answer is excellent customer service.

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Business

The 21st Century Sales Person

I’ve read somewhere (or did I hear it in a movie?) that life is all about selling, and that we are all salesmen.  True or not, at some point, we all have to sell something.  Even a job interview is a sales pitch, you are actually selling yourself.

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Other Articles

Job Security? No Such Thing

Debt Free and Loving It. Following the advice of most on line articles.

CRM: Examining Customer Data Flow. A look at how customer data flows through an organization.

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